Trueblue’s core values

Drive Innovation. Continuous, free from schemes research. We are free to create non-stop. We pursue innovation and see it as an opportunity for growth, not as an obstacle.

Provide Expertise. We are always working and learning to acquire new skills. We are curious. Trust and transparency are the key to our relationships.

Think Quality. Not just a value, but a way of thinking. We strive for perfection in the products and services we offer.

Achieve Excellence. Constancy and commitment. Excellence is never a coincidence, but a result achieved over time.

Trueblue’s core values

Drive Innovation. Continuous, free from schemes research. We are free to create non-stop. We pursue innovation and see it as an opportunity for growth, not as an obstacle.

Provide Expertise. We are always working and learning to acquire new skills. We are curious. Trust and transparency are the key to our relationships.

Think Quality. Not just a value, but a way of thinking. We strive for perfection in the products and services we offer.

Achieve Excellence. Constancy and commitment. Excellence is never a coincidence, but a result achieved over time.

“Limits live only in your mind.
We are forward thinkers,
we go beyond and
try to realize what people
consider impossible.”

Open Positions

Customer Support Specialist

  • Customer Support Specialist

  • The candidate will perform analysis, maintenance and consulting support activities specifically related to the customer’s business and the software solutions provided by the Company.

     

    The candidate’s main responsibilities will be:
    • Giving advice on the correct use/configuration of the applications
    • Managing the customer/Company communication in relation to the Customer Support Service
    • Checking and monitoring the provided support levels
    • Editing and updating internal and external documentation
    • Receiving, analysing and managing the perfective changes requested by the client after their release
    • Possibly delivering training to customers about Trueblue’s systems.

    Requirements
    The ideal candidate has the following characteristics:
    • Experience in customer management in the consulting and post-sales field
    • Experience in team work
    • Autonomy in the organization of work according to priorities
    • Orientation to individual and team results
    • Ability to analyse and understand requests and assigned activities
    • Communication, management and information sharing skills
    • Use of computer tools, such as: PC/iPad/tablet, Microsoft Office suite
    • Knowledge of English and French at B2/C1 level

    The following would be an advantage:
    • Knowledge of a further foreign language among Spanish, German and Portuguese
    • Knowledge and use of web conferencing tools
    • Knowledge and use of ticketing systems
    • Base knowledge of SQL language.

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    Position

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Backend SQL-Database Specialist

  • Backend SQL-Database Specialist

  • Trueblue S.r.l., an international software development and business intelligence Company, is looking for an experienced Backend Sql-Database Specialist to join the team in charge of the maintenance and specialized technical support of the Company products.
    The candidate will work in a team within the Services Division that performs analysis and maintenance activities and provides technical support as far as concerns any issues related to the software solutions developed by the Company.

     

    The role of Backend SQL-Database specialist includes:
    • Analysis (and possible resolution) of problems coming from monitoring systems or from issues collected by the HD Frontend team.
    • Interaction with the application and database development teams for the possible resolutions
    • Management of ordinary database maintenance activities.

    Candidate profile
    The ideal candidate has the following characteristics:
    • Analysis ability and problem solving skills to provide solutions to customers and colleagues
    • Work organisation
    • Good relational and communicative skills with the customer and with the other company areas
    • Stress management
    • Propensity for teamwork
    • Propensity to document performed activities
    Head office Verona.

    Requirements
    • Diploma and/or degree in IT and strong passion for the sector
    • Good knowledge of SQL language, with ability to analyse complex SQL procedures
    • Knowledge of Sql Server 2008 DB (SQL, Analysis Services, SQL Server Agent, Sql Profiler and SQL Server Management) or later
    • Use of Visual Studio 2008, or later, in particular of the Reporting Services package
    • Use and knowledge of Microsoft SQL Server Integration Services for ETL creation
    • Knowledge of Reporting Tools (Power BI, NECTO)
    • Advanced knowledge of Excel, DEBUG tools for WEB applications, the knowledge of ITIL processes and the use of advanced ticketing software (SysAid, Remedy, Service Desk etc.) will provide an advantage.

    Further requirements:
    • Minimum 2/3 year experience in similar roles
    • Good communication skills
    • Good knowledge of English, both written and spoken
    • Strong organizational skills

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    Position

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Data warehouse Specialist

  • Data warehouse Specialist

  • As part of a work team, you will take of:
    • Designing and implementing data flows from various systems to a DWH
    • Designing and implementing reports and dashboards
    • Maintaining and supporting live systems by doing front-end and back-end tasks
    • Transform business requirements to technical specifications
    • Providing consultancy to customers on BI, data visualisation, and custom requirements

    Skills and Qualifications:
    • Advanced SQL query language
    • Microsoft Integration Services ETL
    • Microsoft Power BI and DAX
    • Microsoft Azure
    • Relational skills and problem-solving approach
    • Autonomy and goal-focused mindset
    • Knowledge of English and Italian language, both written and spoken
    • Knowledge of other analytic and reporting tools (Qlik, Tableau, …)

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    Position

    Attach your resume here in PDF format


    Yes I want to be informed about TrueBlue news via Newsletter.

Data Warehouse Developer

  • Data Warehouse Developer

  • As part of a work team, you will take of:

     

    Responsibilities:
    • Working closely with the customer management to help them develop the optimal Business Intelligence strategy
    • Designing and implementing reports and dashboards
    • Transforming business requirements into technical specifications
    • Providing consultancy to customers on BI, data visualisation, and custom requirements
    • Designing and implementing data flows from various systems to a DWH
    • Maintaining and supporting live systems by doing front-end and back-end tasks

    Skills and Qualifications:
    • Advanced SQL query language
    • Microsoft SQL Server platform
    • Relational skills and problem-solving approach
    • Autonomy and goal-focused mindset
    • Knowledge of English and Italian language, both written and spoken
    • Microsoft Power BI and DAX

    Optional plus:
    • Microsoft Azure solutions
    • University degree in computer science or similar
    • Knowledge of other analytic and reporting tools (Qlik, Tableau, …)

    SUBMIT YOUR APPLICATION

    Position

    Attach your resume here in PDF format


    Yes I want to be informed about TrueBlue news via Newsletter.

Database Developer

  • Database Developer

  • Technical Skills:
    • Database project using Entity Relationship model
    • Knowledge of SQL database languages preferred on MS SQL Server (T-SQL)
    • Knowledge of query tuning concepts, analysis and performance management
    • Knowledge of ETL (SSIS and others)

    Self Qualifications:
    • Self-management and goal-focused mindset
    • Relational skills and problem-solving approach
    • Knowledge of written and spoken English and Italian

    Optional plus:
    • University degree in computer science or similar
    • Knowledge of Visual Studio 2017 (SSDT – SQL Server Data Tools)
    • Experience in ERP systems interface (AS400, SAP, …)
    • Knowledge of other programming languages (.NET, JavaScript, Typescript, node.js, … )

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    Position

    Attach your resume here in PDF format


    Yes I want to be informed about TrueBlue news via Newsletter.

Fullstack Developer

  • Fullstack Developer

  • We are looking for fullstack developers familiar with modern web development technologies, who will be responsible for the development of our products across multiple platforms.

     

    Skills and Qualifications:
    • Familiarity with newer web technologies, including HTML5, CSS3/SASS, CSS frameworks (e.g., BootStrap), JavaScript, Typescript, NodeJs and other JavaScript frameworks (e.g., React.js, Angular.js).
    • Some experience with or knowledge of front-end build systems (e.g., Gulp, Grunt, Webpack)
    • Some understanding of performance, cross-browser / cross-device implementation, testing and optimization. Chrome Dev Tools experience is preferred
    • Knowledge of SQL database languages preferred on MS SQL Server (T-SQL)
    • Database project using Entity Relationship model
    • Knowledge of query tuning concepts, analysis and performance management
    • High degree of innovative thinking and analytical problem-solving skills, along with an open and collaborative communication style.
    • Experience working in a development team environment with source-code management tools (Git) is preferred.
    • BA/BS degree or equivalent working experience
    • Experience working in an Agile/Scrum Software Development environment is a bonu
    • Ability to handle multiple projects, work under deadlines and manage change in an active, dynamic office environment.

    Self Qualifications:
    • Self-management and goal-focused mindset
    • Relational skills and problem-solving approach
    • Knowledge of written and spoken English and Italian

    Optional plus:
    • University degree in computer science or similar
    • Knowledge of Visual Studio 2017 (SSDT – SQL Server Data Tools)
    • Experience in ERP systems interface (AS400, SAP, …)
    • Knowledge of other programming languages (.NET, JavaScript, Typescript, node.js, … )

    SUBMIT YOUR APPLICATION

    Position

    Attach your resume here in PDF format


    Yes I want to be informed about TrueBlue news via Newsletter.

Senior Account

  • Senior Account

  • Trueblue is looking for an experienced Account to drive sales for cloud-based and web-based solutions including CRM, DWH e AI solutions into major Life Science Italian companies. As a Senior Account, you will be responsible for generating qualified opportunities, winning new business, and managing relationships with mid-large accounts. Creativity, energy and the ability to work effectively within a growing team are critical.

    Responsibilities:
    • Territory & stakeholder planning
    • Understand and present the Trueblue products and inspire prospect interest
    • Manage relationships with key stakeholders across business, IT, and C level
    • Identify and grow sales opportunities within local Italian companies
    • Meet/exceed pipeline generation and revenue targets
    • Manage complex sales cycles, utilizing internal and external resources as appropriate
    • Be willing to travel

    Requirements:
    • 7+ years of selling enterprise software and related services into complex environments
    • Proven track record of meeting and exceeding sales quota
    • Strategic account planning and execution skills
    • Must be highly self-motivated and able to work with little direct supervision
    • Excellent oral and written communication skills (Italian and English)

    Nice to Have:
    • Strong understanding of CRM, DWH and AI solutions
    • Experience working successfully in a rapidly changing environment
    • Direct relationships at major Life Science Italian companies

    SUBMIT YOUR APPLICATION

    Position

    Attach your resume here in PDF format


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Junior Account

  • Junior Account

  • Trueblue looking for a Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction.

    If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage.

    Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

     

    Responsibilities:
    • Gather information on assigned clients (e.g. company size, needs and pricing plans)
    • Contact clients to understand their requirements and work on a sales plan
    • Provide after-sales support to retain customers
    • Ensure prompt and accurate answers to clients’ queries
    • Build strong client relationships, through regular communication
    • Report on the status of accounts
    • Suggest company products/services that maximize client satisfaction
    • Communicate product and pricing details clearly
    • Coordinate with Sales director and Account Managers to create customized sales plans for key clients
    • Promote new products/services to existing customers

    Requirements:
    • Proven work experience as a Junior Account Manager or relevant sales role
    • Experience with CRM software
    • Understanding of sales principles and ability to deliver excellent customer experience
    • Strong (verbal and written) communication skills with an ability to build relationships (Italian and English)
    • Effective presentation and negotiation skills
    • High degree of professionalism
    • Good time-management skills with a problem-solving attitude
    • BSc degree in Business Administration, Marketing or relevant field

    SUBMIT YOUR APPLICATION

    Position

    Attach your resume here in PDF format


    Yes I want to be informed about TrueBlue news via Newsletter.

Senior IT System Administrator

  • Senior IT System Administrator

  • Trueblue is a leading IT company worldwide specialized in providing the pharmaceutical industry with a broad range of Business Intelligence and CRM solutions.
    Trueblue is the owner of the first solution providing a 360° coverage of all Pharma customer business processes – a complete CRM suite composed of different and integrated modules covering all field force effectiveness needs, in order to successfully manage customer relationship.
    The Company has proven qualified skills gained supporting Marketing and Sales activities of Pharmaceutical companies, through its CRM and Business Intelligence solutions and its added-value Services.
    Beside this, Trueblue combines a deep knowledge of Pharma sales processes with a cutting-edge technological expertise and a constant innovation process. For this reason, it successfully supports more than 30 of the major pharmaceutical companies.
    Attention to innovation, solutions excellence and customer satisfaction – these differentiation strengths have been recognized by Gartner, a world leader in strategic IT consulting, which has given Trueblue the prestigious Cool Vendor for Life Sciences award.

    The candidate will be part of Trueblue’s IT Services Department and will participate in the design, installation, configuration and monitoring of the proper functioning of the technological infrastructure of the company (hardware, software middleware and applications, LAN, WAN, backup, etc.).
    It will support the IT Manager in the definition of policies and operating procedures as well as in the drafting of manuals and technical documentation.
    It will support staff dedicated to the management of workstations, operating as a second-level help-desk.

    The candidate must have good technical skills, strong interpersonal and communication skills, propensity to problem solving and aptitude for teamwork and collaboration.
    In a first stage, the candidate will be responsible of the following tasks:

     

    Responsibilities:
    • Support and maintenance of the technologies and services active within the company and introduction to the realities implemented at the customer’s premises

    In a second stage, the candidate will be responsible of the following tasks:
    • Specialization in the technologies used by Trueblue
    • Technical/decisional support to our clients’ IT system managers regarding the infrastructure that will host our solutions (architecture design, server sizing, disaster recovery, incident management, networking, privacy)
    • Study of solutions for the implementation of new infrastructure projects at Trueblue
    • Study of solutions and implementation of infrastructure projects at cloud Azure
    • Study of solutions and implementation of logical measures (infrastructural and documentary) for compliance with the ISO 27001 standard

    The following technical skills are required:
    • Experience in direct management and design of distributed architectures, virtualization (VM Ware), information security, LAN and WAN networking (Cisco)
    • Operating systems and Windows environments, both server and client
    • Office 365 Suite
    • RDBMS Microsoft SQL Server
    • Additional knowledge that will be preferred: Open Architectures, Linux OS, PaaS/SaaS/Cloud
    • Knowledge of English language level B2

    The candidate must have at least 5 years’ experience in a similar position with a maximum age of 45
    • Place of work: Verona

    SUBMIT YOUR APPLICATION

    Position

    Attach your resume here in PDF format


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Front desk assistant

  • Front desk assistant

  • Trueblue is looking for a new resource to be included in its Front Desk team at its Headquarters in Verona.

    The candidate, as a Front Desk Assistant, will be responsible for:

     

    Responsibilities:
    • Managing the first phase of welcoming visitors and customers
    • Booking transfers for travelling staff
    • Verifying and checking expenses notes
    • Archiving documents
    • Managing orders for stationery and consumables
    • Supporting operations of other company functions

    Requirements:
    • Aptitude for interpersonal relationships and good communication skills
    • Ability to manage priorities and work in teams
    • Good knowledge of the Office package and applications
    • Good knowledge of English language
    • Preferred previous experience in working with people

    SUBMIT YOUR APPLICATION

    Position

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    Yes I want to be informed about TrueBlue news via Newsletter.

Marketing Director

  • Marketing Director

  • Trueblue provides industry leading cloud-based, ready-to-use BI and AI solutions for the Life Science market. For more than 20 years, Trueblue has been supporting the main multinational Pharma companies by creating and bringing innovative technology solutions that drive continuous business improvements.
    Our unique and holistic understanding of the global data footprint, together with our deep industry knowledge and genuine Customer Experience focus gives us the ability to co-create disruptive and effective solutions that are quickly adopted by the final users and have been, year after year, recognize by industry leading advisory firms (e.g. Gartner).
    Trueblue is looking for a Marketing Director who will be responsible for the company’s marketing and sales strategies.
    www.trueblue.it

     

    TASKS AND RESPONSIBILITIES:
    • Development of Trueblue marketing strategy in line with company objectives;
    • Overall responsibility for Product and Offering management including vertical P&L responsibility, pricing, documentation, competitive intelligence, etc…;
    • Coordination of marketing campaigns and marketing channels (namely online) with sales activities;
    • Campaign management, namely lead generation, including monitor and report its effectiveness
    • Oversee the company’s marketing budget;
    • Creation and publication of all marketing material in line with marketing plans;
    • Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives and activities;
    • Analyze and propose potential strategic partner relationships;
    • As part of the leadership team, contribute to overall company objectives beyond his direct responsibilities.

    PERSONAL AND PROFESSIONAL REQUIREMENTS:
    • Strong experience and exposure to Marketing within a solution provider environment;
    • Knowledge of the Pharmaceutical market;
    • Strong analytical and project management skills;
    • Confident and dynamic personality;
    • Excellent creative outlook;
    • Brilliant communication skills;
    • Good knowledge of English (C2).

    WHAT WE OFFER:
    • Permanent contract
    • Workplace: Verona

    SUBMIT YOUR APPLICATION

    Position

    Attach your resume here in PDF format


    Yes I want to be informed about TrueBlue news via Newsletter.