Customer Support

A team of multilingual experts in pharmaceutical business management dedicated to assisting their clients.

Business Process Advice

Advice of Sales and Marketing consultants to identify or propose a better management of the business processes using the Trueblue system in an efficient manner.

User Support

Support and operation (how to use) for the Sales force’s daily activities to offer the optimum experience using Trueblue systems.

Business Process Advice

Advice of Sales and Marketing consultants to identify or propose a better management of the business processes using the Trueblue system in an efficient manner.

User Support

Support and operation (how to use) for the Sales force’s daily activities to offer the optimum experience using Trueblue systems.

Management of New Implementations

Consulting and analysing the clients’ needs to customise the necessary steps for the evolution of the business as well as following legal requirements. Post-release support in using the system.

Monitoring and Maintenance of our Services

Daily control and monitoring of our system to guarantee the utmost quality of service.

Management of New Implementations

Consulting and analysing the clients’ needs to customise the necessary steps for the evolution of the business as well as following legal requirements. Post-release support in using the system.

Monitoring and Maintenance of our Services

Daily control and monitoring of our system to guarantee the utmost quality of service.

Technical Consulting

Comparison and analysis with third-party suppliers (of our clients) for the interfacing of data exchange to and from the Trueblue system.

Continuing Education

Internal language training for our consultants to ensure better communication in innovative technologies and provide state-of-the-art support.

Technical Consulting

Comparison and analysis with third-party suppliers (of our clients) for the interfacing of data exchange to and from the Trueblue system.

Continuing Education

Internal language training for our consultants to ensure better communication in innovative technologies and provide state-of-the-art support.

Training

A group of professionals with over 90,000 hours of instruction experience.

Training customised to your needs

We personalise our training to meet your business needs. Roleplay and practical exercises guarantee full involvement of all participants.

Internal training

We form a team in your place of business to facilitate the in-house implementation of our products. We will make you grow from power users to experts in Trueblue products, on both technical and professional levels.

Training customised to your needs

We personalise our training to meet your business needs. Roleplay and practical exercises guarantee full involvement of all participants.

Internal training

We form a team in your place of business to facilitate the in-house implementation of our products. We will make you grow from power users to experts in Trueblue products, on both technical and professional levels.

Trueblue’s expertise

We take pride in the proficiency of our instructors who are experts in Trueblue products – as much on the technical level as the functional one. Due to their considerable experience, the training is offered in a simple, easy-to-learn, and efficient fashion.

In-person or online training

We offer our training in-person to ensure complete understanding of our products. Our courses are available in a classroom environment or online, allowing greater flexibility.

Trueblue’s expertise

We take pride in the proficiency of our instructors who are experts in Trueblue products – as much on the technical level as the functional one. Due to their considerable experience, the training is offered in a simple, easy-to-learn, and efficient fashion.

In-person or online training

We offer our training in-person to ensure complete understanding of our products. Our courses are available in a classroom environment or online, allowing greater flexibility.

Trueblue Cloud

Trueblue’s solution “as service”

Security and protection for your business

Trueblue’s Cloud service is supported by data centre technologies. The focus is on two main elements – Security and uptime of the service. These two key aspects are guaranteed by ISO 27001 certification and a TIER III certification infrastructure.

Team of experts at your service

Our dedicated staff work to maintain the highest levels of infrastructure and applications uptime with a “near zero” downtime risk.

Security and protection for your business

Trueblue’s Cloud service is supported by data centre technologies. The focus is on two main elements – Security and uptime of the service. These two key aspects are guaranteed by ISO 27001 certification and a TIER III certification infrastructure.

Team of experts at your service

Our dedicated staff work to maintain the highest levels of infrastructure and applications uptime with a “near zero” downtime risk.

Ready for GDPR

Security and organizational measures to support your business by following the best-practices of the European GDPR regulation (EU 2016/679). Your data is located in the Italian territory.

Shared responsibility

The security of Trueblue’s cloud respects the shared responsibility model. Trueblue is responsible for ensuring and maintaining the security of its applications and collaborates with its customers, who are thus aware of the need to apply security controls and processes within their organization.

Ready for GDPR

Security and organizational measures to support your business by following the best-practices of the European GDPR regulation (EU 2016/679). Your data is located in the Italian territory.

Shared responsibility

The security of Trueblue’s cloud respects the shared responsibility model. Trueblue is responsible for ensuring and maintaining the security of its applications and collaborates with its customers, who are thus aware of the need to apply security controls and processes within their organization.